Psychology Services in Charlestown & Newcastle

At EDUCARE, our psychology team provides evidence-based assessment, diagnosis, and therapeutic support for children, teenagers, and adults across Charlestown, Newcastle, and the broader Hunter region. Whether you are navigating a new diagnosis, managing a longstanding mental health condition, or seeking support through a difficult period of life, our psychologists are here to help.


We take a whole-person approach to psychological care, looking beyond symptoms to understand the broader context of each client's life, relationships, and goals. Our psychologists work collaboratively with the rest of the EDUCARE multidisciplinary team — including psychiatrists, speech pathologists, occupational therapists, and behaviour support practitioners — to ensure your care is integrated and consistent.


Appointments are available in person at our Charlestown clinic and via telehealth for clients across Newcastle, Lake Macquarie, rural NSW, and beyond. With over 25 years of experience serving the Hunter region, EDUCARE is a trusted name in psychology and allied health across the Newcastle community.

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📞 Call: (02) 4943 4444 📧 Email: office@educare.net.au

Educare Specialist Services,
Level 3, Sky Central West,
28-38 Smart St,
Charlestown NSW 2290,
Australia

Speech Pathology Charlestown

Individualised speech pathology services supporting communication, language development, and swallowing needs for children and adults.

Occupational Therapy Charlestown

Helping individuals build independence through personalised occupational therapy focused on daily living and functional skills.

Psychology Charlestown

Professional psychology services supporting emotional wellbeing, behavioural development, and mental health across all ages.

Psychiatry Charlestown

Comprehensive psychiatric assessment and treatment planning tailored to individual mental health needs.

Comprehensive Assessments Charlestown

Detailed multidisciplinary assessments designed to support accurate diagnosis, therapy planning, and long-term development goals.

What is Clinical Psychology?

Clinical psychology is a specialist branch of psychology focused on the assessment, diagnosis, and treatment of mental health conditions, emotional difficulties, behavioural challenges, and neurodevelopmental disorders. Clinical psychologists hold postgraduate qualifications and are trained to work with complex presentations across the full lifespan.

Unlike general counselling, clinical psychology involves formal diagnostic assessment and the application of rigorously researched, evidence-based treatment approaches. These include Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Dialectical Behaviour Therapy, trauma-focused therapies, and a range of developmental and neuropsychological assessment tools.

Clinical psychologists at EDUCARE are registered with the Psychology Board of Australia and practice within the Australian Health Practitioner Regulation Agency framework. This registration ensures that every psychologist on our team meets nationally recognised standards for training, supervision, and ethical practice.

The scope of clinical psychology is broad, covering conditions including anxiety disorders, depression, trauma and PTSD, ADHD, autism spectrum disorder, learning difficulties, personality disorders, grief, adjustment difficulties, and relationship or family challenges. Our psychologists are experienced across this full range of presentations.

Assessment is a core function of clinical psychology and forms the foundation of effective treatment planning. EDUCARE's psychologists conduct comprehensive psychological and psychoeducational assessments that provide clients, families, schools, and treating teams with a detailed, clinically informed understanding of an individual's strengths and support needs.

Therapeutic intervention in clinical psychology is goal-oriented and evidence-driven. Sessions are structured around measurable outcomes and regularly reviewed to ensure the approach remains effective and aligned with the client's evolving needs and circumstances.

Understanding what clinical psychology involves helps clients and families make informed decisions about the type of support they are seeking. At EDUCARE, we are always happy to discuss what psychological services would best suit your situation before you commit to booking.

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Child & Adolescent Psychology at EDUCARE

Children and teenagers face a distinct set of psychological challenges shaped by developmental stage, school environment, family dynamics, and the increasing pressures of modern life. EDUCARE's psychologists have specialist expertise in child and adolescent mental health and use age-appropriate, developmentally informed approaches across every stage of childhood and adolescence.

For young children, our psychological services frequently address behavioural challenges, emotional regulation difficulties, anxiety, developmental concerns, and the early signs of neurodevelopmental conditions such as autism spectrum disorder and ADHD. Early psychological support during the preschool and early school years can have a profound and lasting impact on a child's trajectory.

School-aged children often present with difficulties that overlap across psychological, educational, and developmental domains. Our psychologists conduct comprehensive psychoeducational assessments that assess cognitive ability, academic achievement, attention, memory, and processing skills, providing schools and families with the information needed to implement targeted support.

For teenagers, our psychological services address a wide range of presentations including anxiety, depression, self-harm, eating concerns, identity development, social difficulties, and the emotional challenges of navigating adolescence. Our psychologists build genuine therapeutic relationships with young people based on respect, confidentiality, and a non-judgmental approach.

EDUCARE's child and adolescent psychologists work closely with parents and carers as active partners in the therapeutic process. We provide practical strategies for managing challenging behaviour, supporting emotional regulation, and building family communication that reinforces progress made in therapy sessions.

Where a child or teenager is also receiving speech pathology, occupational therapy, or behaviour support at EDUCARE, our psychologists coordinate directly with those clinicians to ensure a unified approach. This internal collaboration is one of the most significant advantages of receiving services within an integrated multidisciplinary team.

Whether your child is struggling at school, withdrawing socially, showing signs of anxiety or depression, or has recently received a new diagnosis, EDUCARE's child and adolescent psychology team is here to provide skilled, compassionate, and highly effective support.

Adult Psychology Services in Newcastle

Psychological challenges do not end at adulthood, and EDUCARE's psychology team provides comprehensive assessment and therapeutic support for adults across the full range of mental health, behavioural, and neuropsychological presentations. Our adult psychology services are designed around the realities of adult life — relationships, work, identity, health, and the cumulative impact of life experience.

Anxiety disorders are among the most common presentations in our adult psychology practice, including generalised anxiety, social anxiety, panic disorder, health anxiety, and phobias. Our psychologists use evidence-based treatments that produce meaningful and lasting change, equipping clients with practical skills they can apply independently long after formal therapy concludes.

Depression, including major depressive disorder, persistent depressive disorder, and postnatal depression, is another core area of our adult psychology practice. We provide individual therapy tailored to each client's experience of depression, drawing on approaches including Behavioural Activation, CBT, and Acceptance and Commitment Therapy depending on what best suits the individual.

Trauma and PTSD are treated with specialist trauma-focused approaches at EDUCARE, including Trauma-Focused CBT and EMDR where clinically indicated. Our psychologists approach trauma therapy with particular sensitivity, proceeding at a pace that feels safe and manageable for each client.

Adult assessments at EDUCARE include neuropsychological assessments for adults experiencing cognitive difficulties following acquired brain injury, stroke, or neurological conditions, as well as ADHD and autism assessments for adults who were not diagnosed in childhood. These assessments provide clarity, validation, and a pathway to appropriate support and understanding.

Life adjustment challenges, including grief and loss, relationship breakdown, workplace stress, chronic illness adjustment, and major life transitions, are all areas in which our adult psychologists provide highly effective support. Sometimes the most valuable outcome of therapy is simply having a skilled, objective professional to help you think through a difficult period.

EDUCARE's adult psychology services are available under Medicare's Better Access scheme with a GP referral, through private health insurance, NDIS funding, and self-funded arrangements. Our administration team will help you identify the most appropriate funding pathway for your circumstances.

Therapy & Counselling Options at EDUCARE

EDUCARE's psychologists draw on a broad range of evidence-based therapeutic approaches, matching the treatment modality to each client's presentation, goals, and personal preferences. We do not apply a single rigid framework to all clients — effective therapy is responsive, individualised, and continuously evaluated for impact.

Cognitive Behavioural Therapy is one of the most widely used and extensively researched psychological treatments available, with strong evidence for effectiveness across anxiety, depression, OCD, trauma, eating disorders, and a range of other conditions. CBT helps clients identify and shift unhelpful thought patterns and develop more adaptive behavioural responses to challenging situations.

Acceptance and Commitment Therapy is particularly effective for clients who have not fully responded to CBT or who are managing chronic conditions, persistent anxiety, or difficulties related to values alignment and psychological flexibility. ACT focuses on building a meaningful, engaged life rather than simply reducing symptoms.

Dialectical Behaviour Therapy skills are incorporated into our work with clients who experience intense emotional dysregulation, self-harm, or presentations consistent with borderline personality disorder. DBT provides a structured, skills-based approach to managing overwhelming emotions and improving interpersonal effectiveness.

Trauma-focused therapies at EDUCARE are delivered by psychologists with specialist training in trauma treatment. These approaches provide a safe, structured pathway through traumatic material that is clinically informed and paced according to each client's readiness and window of tolerance.

Play therapy and child-focused therapeutic approaches are used with younger clients for whom traditional talk therapy is developmentally inappropriate. Our psychologists use creative, play-based methods that allow children to process emotional experiences and develop coping skills in an age-appropriate, engaging way.

Family and parent consultation sessions are available alongside individual therapy where family dynamics or parenting practices are a relevant factor in the client's presentation. These sessions equip parents and carers with practical, evidence-informed strategies to support progress across all environments.

Whatever approach is used, therapy at EDUCARE is always goal-directed, regularly reviewed, and adapted to ensure you are making meaningful progress toward the outcomes that matter most to you.

NDIS Psychology Support at EDUCARE

EDUCARE is a registered NDIS provider with extensive experience delivering psychological services to participants across the Newcastle and Hunter region. Our psychologists understand the NDIS framework thoroughly and are skilled in aligning therapy goals with participant plan objectives to ensure funded sessions deliver maximum value.

Psychology support under the NDIS can be funded through the Improved Daily Living category, which covers assessment and therapy for participants whose disability-related psychological needs are linked to their NDIS goals. Our team will help you understand how your plan funding applies to the psychology services you need.

Comprehensive psychological assessments funded through the NDIS are available at EDUCARE, including assessments that support initial NDIS access requests, plan reviews, and the documentation of functional capacity. These assessments are conducted by experienced psychologists and reported in a format that meets NDIS evidence requirements.

NDIS participants with autism spectrum disorder, intellectual disability, ADHD, acquired brain injury, and mental health conditions are among the most frequent psychology clients within our NDIS cohort. Our psychologists have specialist knowledge across all of these presentations and are experienced in designing therapy that is practical, measurable, and tied to real-world outcomes.

Where an NDIS participant is also receiving other supports through EDUCARE — such as occupational therapy, speech pathology, or behaviour support — our psychologist coordinates with those clinicians to ensure a consistent, collaborative approach. This internal coordination is a significant advantage of EDUCARE's integrated service model.

Telehealth delivery of NDIS psychology services is available for participants who have difficulty attending in person due to mobility, transport, geographic distance, or sensory and anxiety-related barriers. All telehealth NDIS sessions are delivered in full compliance with NDIS practice standards.

If you are an NDIS participant or plan manager wanting to understand how EDUCARE's psychology services fit within a participant's plan, our team welcomes your enquiry and will provide clear, practical guidance on how to get started.

Telehealth Psychology Services

EDUCARE's telehealth psychology service provides clients across NSW with access to the same experienced, evidence-based psychological support available at our Charlestown clinic, delivered conveniently via secure video consultation. Telehealth has transformed access to psychology for clients who face geographic, mobility, or scheduling barriers to in-person care.

Our telehealth psychology sessions are conducted using encrypted, clinically secure video platforms that protect your privacy and meet all Australian health regulatory requirements. You can join your session from the comfort of your own home, office, or any private location, without the time or cost associated with travel to the clinic.

Telehealth psychology is particularly valuable for clients in regional and rural NSW communities where specialist psychological services are limited or require significant travel to access. EDUCARE's telehealth model brings experienced Newcastle-based psychologists directly to clients across the Hunter Valley, Mid-North Coast, Central West, and beyond.

All therapeutic approaches offered in our in-clinic psychology service are equally available through telehealth. Cognitive Behavioural Therapy, ACT, trauma-focused therapy, and psychoeducational consultation sessions are all delivered effectively in an online format, with digital materials and resources shared seamlessly during and between sessions.

Flexible scheduling is built into our telehealth service to accommodate the demands of working adults, school and childcare schedules, and clients managing health conditions that make rigid appointment times challenging. Early morning and early evening appointment slots are available for telehealth clients where in-clinic scheduling would not permit this flexibility.

For children and teenagers receiving telehealth psychology, we work closely with parents to ensure the home environment is set up to support effective online sessions. Our psychologists are skilled in maintaining therapeutic engagement and rapport with young clients through video-based delivery.

If you are considering telehealth psychology and want to know whether it is the right fit for your needs, our team is happy to discuss your situation and help you decide on the most suitable appointment format before you commit to booking.

Why Choose EDUCARE for Psychology in Newcastle?

Choosing a psychologist is one of the most personal healthcare decisions a person or family can make, and EDUCARE's track record of over 25 years serving the Newcastle community reflects the trust that clients, families, schools, and referring practitioners have placed in our team.

Our integrated multidisciplinary model is one of EDUCARE's most distinctive strengths. When your psychologist is working as part of a team that also includes psychiatrists, neurologists, speech pathologists, and occupational therapists, the quality and coherence of your care is fundamentally different from what a standalone psychology practice can offer. Complex presentations are understood and addressed from multiple clinical perspectives simultaneously.

Every client at EDUCARE receives a personalised therapy plan developed around their unique goals, history, and circumstances. We invest the time to understand who you are beyond your diagnosis or presenting concern, and our therapeutic approach reflects that individual understanding throughout every stage of your care.

Our psychologists bring not just clinical expertise but genuine care to every client relationship. EDUCARE's culture has always been built around authentic engagement with the people we serve, and this warmth and commitment is something clients and families consistently highlight as a defining feature of their experience with our team.

As local specialists based in Charlestown, our psychologists understand the specific context of life in the Newcastle and Hunter region — its communities, schools, services, and the particular challenges and strengths of the population we serve. This local knowledge makes our support more relevant and practically useful.

EDUCARE accepts a wide range of funding pathways including Medicare Better Access referrals, NDIS, private health insurance, and self-funded arrangements, making our psychology services accessible to clients across a broad range of financial circumstances.

When you choose EDUCARE for psychology in Newcastle, you are choosing a team with the depth of experience, the breadth of clinical skill, and the genuine commitment to your wellbeing that effective psychological support requires.

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Frequently Asked Questions

What conditions do your psychologists treat?

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EDUCARE's psychologists treat a wide range of conditions across childhood, adolescence, and adulthood. This includes anxiety disorders, depression, trauma and PTSD, ADHD, autism spectrum disorder, learning difficulties, behavioural challenges, emotional dysregulation, grief, adjustment difficulties, eating concerns, and personality disorders. If you are unsure whether your concern falls within our scope, contact our team and we will advise you directly based on your specific situation.

Do I need a GP referral to see a psychologist at EDUCARE?

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A GP referral and Mental Health Treatment Plan are required to access Medicare-subsidised psychology sessions under the Better Access scheme. However, you can self-refer for privately funded psychology appointments without a referral. NDIS participants can also access psychology through their plan in most cases without requiring a GP referral. Our administration team will clarify the exact requirements based on your preferred funding pathway when you make your initial enquiry.

How many psychology sessions will I need?

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The number of sessions required varies depending on your presenting concerns, goals, and the complexity of your situation. Under Medicare's Better Access scheme, clients are eligible for up to ten individual psychology sessions per calendar year with a GP referral and Mental Health Treatment Plan. Some clients achieve significant progress within this allocation, while others with more complex needs may benefit from ongoing support. Your psychologist will discuss expected session numbers with you during your initial consultation.

Can children access psychology services at EDUCARE?

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Yes. EDUCARE provides psychology services for children from early childhood through adolescence and into adulthood. Our child and adolescent psychologists use age-appropriate, developmentally informed therapeutic approaches and work closely with parents and carers as partners in the process. We conduct comprehensive psychoeducational and developmental assessments for school-aged children and provide individual therapy for a wide range of childhood mental health and behavioural presentations.

What is the difference between a psychologist and a psychiatrist?

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A psychologist holds a postgraduate degree in psychology and provides assessment and talk-based therapy. A psychiatrist is a medical doctor who has specialised in psychiatry and can prescribe medication in addition to providing assessment and psychological treatment. EDUCARE has both psychologists and psychiatrists on our team, and for clients with complex presentations, our two disciplines often work collaboratively to provide coordinated care.

Is telehealth psychology as effective as in-person sessions?

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Research consistently supports telehealth as an equally effective delivery format for most psychological therapies, including CBT, ACT, and supportive counselling. At EDUCARE, our telehealth psychology sessions use the same evidence-based approaches, session structures, and clinical standards as our in-clinic appointments. Most clients adapt quickly to the online format and report high satisfaction with the quality and convenience of telehealth delivery.

Can NDIS funding be used for psychology at EDUCARE?

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Yes. EDUCARE is a registered NDIS provider and delivers psychology services to participants under the Improved Daily Living funding category. This includes individual therapy, comprehensive assessments, and functional capacity evaluations. Our team is experienced in aligning psychology goals with NDIS plan objectives and can assist participants and plan managers in understanding how psychology services can be accessed and claimed under an existing NDIS plan.